Service Level Packages

LASTRA Property Group – Comprehensive Lettings & Management Services

At LASTRA Property Group, we pride ourselves on delivering an exceptional standard of property management tailored to meet your unique needs. We offer three flexible service levels designed to suit landlords at every stage of their lettings journey. Each package includes a wide range of services, ensuring that your property is expertly marketed, legally compliant, and meticulously maintained.

Please contact our experienced and friendly property specialists for further information or a bespoke consultation.


Core Services Included Across Packages

  • Property Valuation
    Expert valuation to determine and achieve the optimal rental value.

  • Marketing & Advertising
    Premium advertising across the UK’s leading property portals to maximise exposure.

  • Signage
    Erection of ‘To Let’ boards where applicable to attract local interest.

  • Viewings
    Arrangement and full management of all property viewings.

  • Tenant Referencing
    Comprehensive referencing via an industry-leading credit agency, including employment and affordability checks.

  • Right to Rent Checks
    Full compliance with UK legislation ensuring tenants have legal status to rent in England.

  • Tenancy Agreement
    Drafting and preparation of a legally compliant tenancy agreement.

  • Certification & Insurance Coordination
    Organisation of all legally required safety certificates and landlord insurance policies (where requested).

  • Utility Notifications
    Notification of all relevant utility providers upon move-in and move-out.

  • Inventory Services (Optional)

    • Check-In Inventory Report: Detailed photographic and written report on property condition at tenancy commencement.

    • Check-Out Inventory Report: Conducted at tenancy conclusion, supporting fair deposit deductions.

  • Deposit Protection
    Registration of the tenant’s five-week deposit with a government-approved protection scheme.

  • Regular Property Inspections
    Scheduled inspections with photographic/video evidence and maintenance feedback.

  • Maintenance Management
    Issues addressed promptly by vetted, accredited contractors and tradespeople only.

  • Landlord Statements
    Monthly financial statements and invoices provided for full transparency.

  • Legislative Guidance
    Ongoing updates and expert advice on property laws, regulations, and compliance.

  • Tenancy End Support
    Dispute resolution, deposit deductions, and damage reimbursements handled on your behalf.


Additional Services & Fees

The following services may incur additional charges:

ServiceFee (Incl. VAT)
Gas Safety Certificate £120
Electrical Safety Certificate £180
Energy Performance Certificate (EPC) £120
Tenant Referencing (per applicant) £75
Inventory Report & Check-In £250
Inventory Report & Check-Out £250
Property Inspection with Report (on request) £125
Licensing Application Service (HMO, Selective, etc.) £420

Note: Licensing application service does not constitute licence ownership by LASTRA Property Group.


Service Level Packages

Package 1: Letting & Full Management

15.6% inc VAT
Complete end-to-end service, ideal for landlords seeking a hands-off experience. Includes everything from tenant sourcing to ongoing management and maintenance.

Package 2: Letting & Rent Collection

13.2% inc VAT
Includes tenant sourcing, referencing, tenancy setup, and monthly rent collection. Landlord handles ongoing property maintenance.

Package 3: Tenant Find Only

12% inc VAT
Marketing, viewings, referencing, tenancy agreement setup, and move-in coordination. Management responsibilities are handed to the landlord post-tenancy start.


Why Choose LASTRA Property Group?

We offer more than just property management—we offer peace of mind. With unwavering attention to detail, a client-focused approach, and expert knowledge of the UK rental market, LASTRA Property Group ensures your investment is professionally managed and legally compliant at every stage.

Let us manage your property like it's our own.

Request a free valuation

Find out how much your property is worth